Privacy Policy

AI Technology, Inc. (“AIT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and disclose it, the choices you have, and the rights you may have under applicable law when you visit www.aitechnology.com, store.aitechnology.com, or any other website or online service operated by AIT that links to this Policy (collectively, the “Sites”), or otherwise interact with us as a customer, prospective customer, supplier, distributor, or business contact.

This Policy applies to information collected through the Sites and through related business communications such as email, telephone, trade show interactions, and product application analysis requests. It does not apply to information collected by third parties whose websites or services may be linked from our Sites. Please review the privacy notices of any third party before providing them with your information.

Our products are sold business to business for use in the design and manufacture of electronic, semiconductor, photovoltaic, and related industrial assemblies. Our Sites are not directed to children, and we do not knowingly collect personal information from children under 16.

1. Who We Are

The company responsible for personal information collected through the Sites is:

AI Technology, Inc.
70 Washington Road
Princeton Junction, NJ 08550, USA
Telephone: +1 (609) 799-9388
Email: ait@aitechnology.com

2. Information We Collect

We collect personal information that you provide to us directly, information we collect automatically when you interact with the Sites, and information we receive from third parties such as distributors and trade show organizers.

2.1 Information You Provide Directly

Contact and identification information, such as your name, job title, employer, business address, business email address, and business telephone number, submitted through our Application Analysis form, contact requests, datasheet download forms, technical inquiries, requests for samples, or registration for webinars and trade show meetings.
Order, purchase, and shipping information submitted through our online store at store.aitechnology.com, including the items you purchase, billing and shipping addresses, purchase order numbers, customer account credentials, and tax or exemption documentation.
Payment information processed in connection with online purchases. Card and bank account data are collected and processed directly by our PCI DSS compliant payment processors. AIT itself does not store full payment card numbers on its servers.
Application information you choose to share so that we can recommend or develop a product, including a description of your application, operating environment, performance requirements, drawings, and other technical materials. You should treat application descriptions you send to us as commercially sensitive and avoid sending information that you are not authorized to share.
Communications, including the content of emails, voicemails, chat messages, support tickets, survey responses, testimonials, and similar correspondence you send to us.
Recruiting information, such as resumes, cover letters, and employment history information you submit when applying for a position with AIT.

2.2 Information Collected Automatically

When you visit our Sites, we and our service providers may automatically collect:

Device and connection data, such as IP address, browser type and version, operating system, device identifiers, referring and exit URLs, and approximate location derived from your IP address.
Usage data, such as the pages you view, the dates and times of your visits, the duration of your visits, search terms entered on the Sites, the products and datasheets you view or download, and the links you click.
Cookies, web beacons, pixels, and similar technologies. See Section 9 (Cookies and Similar Technologies) for details and your choices.

2.3 Information from Third Parties

Distributors, sales representatives, and trade show organizers who pass along business inquiries about our products.
Publicly available business databases and corporate websites used to verify business contacts and to support sales outreach.
Service providers who help us operate the Sites, deliver orders, perform analytics, and run marketing campaigns.
Background check providers and references for job applicants, where permitted by applicable law.

2.4 Sensitive Information

We do not seek or knowingly collect categories of “sensitive” personal information (such as government issued identifiers, health information, racial or ethnic origin, religious beliefs, biometric data, or precise geolocation) through the Sites. Please do not submit such information to us through the Sites or by email. If you provide it, we will treat it consistently with this Policy and applicable law and may delete it.

3. How We Use Your Information

We use the information described above for the following purposes:

To respond to your inquiries, evaluate your application, recommend appropriate products, prepare quotations, and provide technical support.
To process, fulfill, ship, invoice, and otherwise administer orders placed through our online store or through purchase orders, including managing returns, warranties, and replacements.
To operate, maintain, secure, and improve the Sites, including diagnosing problems, preventing fraud, and protecting against unauthorized access.
To send you transactional and relationship messages about your account, your orders, technical bulletins, product safety information, recalls, datasheet updates, and changes to this Policy or our terms.
To send you marketing communications about products, applications, webinars, white papers, and trade show appearances that may be of interest to you, where permitted by applicable law. You can opt out at any time using the unsubscribe link in any marketing email or by contacting us as described in Section 13.
To conduct research, development, and analytics, including analyzing how customers use the Sites, evaluating product performance in customer applications, and improving our products and services.
To comply with applicable laws, regulations, and government requests, including export controls, tax, customs, conflict minerals, anti bribery, and product liability obligations.
To establish, exercise, or defend legal claims, enforce our terms, and protect the rights, property, and safety of AIT, our customers, and the public.
To evaluate, conduct, negotiate, or complete corporate transactions such as a merger, acquisition, financing, joint venture, reorganization, or sale of assets, subject to appropriate confidentiality protections.

4. How We Share Your Information

We do not sell your personal information for monetary consideration. We share personal information only as described below.

Service providers. We share information with vendors that help us operate our business, including web hosting, e-commerce platforms, payment processors, shipping carriers (such as FedEx, UPS, and DHL), customs brokers, email and CRM platforms, analytics providers, marketing platforms, IT security vendors, and professional advisors. These providers are bound by contract to use the information only for the services they provide to us.
Distributors and channel partners. If you submit an inquiry that is most appropriately handled by an authorized AIT distributor or sales representative in your region, we may share the inquiry and your business contact information with that partner so they can respond.
Government and regulators. We disclose information when required by law, subpoena, court order, or other legal process, or to comply with applicable export control, customs, tax, environmental, and product safety laws.
Corporate transactions. In connection with a contemplated or completed merger, acquisition, financing, joint venture, reorganization, or sale of all or part of our assets, we may share information with prospective or actual counterparties and their advisors, subject to customary confidentiality protections.
With your direction. We share information with third parties when you ask us to, for example when you ask us to ship a sample to a contract manufacturer or to copy a colleague on a quotation.

5. Where We Store and Process Your Information

AIT is headquartered in the United States, and we store and process personal information collected through the Sites in the United States. We do not transfer personal information collected through the Sites outside of the United States. If you are located outside the United States and choose to submit information to us, you consent to the collection, storage, and processing of your information in the United States, where privacy laws may differ from those in your country of residence.

6. How Long We Keep Your Information

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide you with the products and information you have requested, to maintain customer and supplier records, to comply with our legal, tax, accounting, export control, warranty, and product liability obligations, and to resolve disputes and enforce our agreements.

In general, we retain customer and order records for the longer of (a) the period required by applicable tax, customs, and export control laws, and (b) seven (7) years from the end of the customer relationship or last transaction. Application analysis records and technical correspondence are typically retained for the life of the related product line plus a reasonable period to support warranty and reliability analysis. Marketing list information is retained until you opt out or until the contact information is no longer current. Information related to job applicants is retained as permitted by applicable law.

7. How We Protect Your Information

AIT maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These safeguards include role based access controls, encryption in transit for data submitted through the Sites, segregation of payment processing to PCI DSS compliant providers, secure backups, and employee confidentiality obligations. AIT operates an ISO 9001:2015 quality management system that includes controls relevant to records management and information handling.

No method of transmission over the Internet and no method of electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee its absolute security. You are responsible for keeping any account credentials confidential and for notifying us promptly of any suspected unauthorized use of your account.

8. Your Privacy Rights

Depending on where you live, you may have rights with respect to your personal information. We honor the rights described below regardless of where you live, except where prohibited by applicable law.

8.1 General Rights

Access. You may ask us to confirm whether we process your personal information and to provide you with a copy.
Correction. You may ask us to correct inaccurate or incomplete information.
Deletion. You may ask us to delete your personal information, subject to legal exceptions such as records we are required to keep for tax or export control purposes.
Opt out of marketing. You may unsubscribe from marketing emails at any time using the link in the email or by contacting us.

8.2 Additional Rights for California Residents

California residents have the rights described above and the following additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

The right to know the categories of personal information we collect, the sources, the business or commercial purposes, and the categories of third parties with whom we share it.
The right to request that we not “sell” or “share” personal information for cross context behavioral advertising. AIT does not sell personal information for monetary consideration. We do not knowingly sell or share personal information of consumers under 16. To the extent any cookies or analytics on our Sites constitute a sale or sharing under California law, you can exercise your opt out by following the instructions in Section 9 or by contacting us.
The right to limit the use of sensitive personal information. As noted above, we do not knowingly collect sensitive personal information through the Sites.
The right not to be discriminated against for exercising your rights.

An authorized agent may submit a request on your behalf with proof of authorization. We will verify your identity before fulfilling a request, typically by matching information you provide with information we already have, such as your business email address and order history.

8.3 How to Exercise Your Rights

To exercise any of these rights, contact us using the information in Section 13. We will respond within the time required by applicable law. We will not charge you a fee unless your request is manifestly unfounded or excessive.

9. Cookies and Similar Technologies

Our Sites use cookies and similar technologies to operate, secure, and improve the Sites and to understand how visitors use them. Cookies are small text files placed on your device. We use the following categories:

Strictly necessary cookies. Required for core functions such as session management, shopping cart persistence, load balancing, and security. These cannot be disabled through our interface, but you can block them in your browser. Doing so may break parts of the Sites.
Performance and analytics cookies. Help us understand how visitors interact with the Sites so we can improve them. We may use providers such as Google Analytics for this purpose.
Functional cookies. Remember your preferences such as language and region.
Marketing and advertising cookies. If used, help us measure the effectiveness of marketing campaigns and may be set by third party marketing providers.

You can manage cookies through your browser settings, through our cookie banner where presented, or through opt out tools offered by third party providers, such as the Google Analytics opt out browser add on. Many browsers support “Do Not Track” signals. Because there is no industry standard interpretation, our Sites do not currently respond to these signals. We treat Global Privacy Control (GPC) signals as a valid opt out of sale or sharing for California residents to the extent applicable.

10. Third Party Sites and Plug-Ins

Our Sites may contain links to third party websites and plug ins, including LinkedIn, Facebook, Twitter / X, and YouTube. These third parties may collect information about you if you interact with their content, even if you do not click on their plug in. AIT is not responsible for the privacy practices of those third parties. Please review their privacy notices before providing them with your information.

11. Online Store

Purchases made through store.aitechnology.com are subject to additional terms presented at checkout, including our Order Fulfillment Policy and the terms of our payment processors and shipping carriers. We process orders, billing, fraud screening, and shipping with the help of these providers as described in Section 4. We do not store full payment card numbers.

12. Children’s Privacy

The Sites are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us using the information in Section 13 and we will delete it as required by law.

13. How to Contact Us

If you have questions, comments, or requests regarding this Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:

AI Technology, Inc.
Attn: Privacy – Legal Department
70 Washington Road
Princeton Junction, NJ 08550, USA
Telephone: +1 (609) 799-9388
Email: ait@aitechnology.com

14. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices, our products, or applicable law. We will post the updated Policy on this page. Where required, we will provide additional notice, such as by email, before the changes take effect. Your continued use of the Sites after the effective date of the updated Policy constitutes your acceptance of the updates.