Shipping & Returns

Shipping

AI Technology ships First-Class Mail from the US Postal Service to locations in the United States. Please e-mail ait@aitechnology.com if shipping to a foreign country. In-stock products are usually shipped from our warehouse in Princeton NJ. Orders received by 11:00 am eastern standard time are processed on the same business day. All orders placed after 11:00 am are processed on the following business day. Orders received on non-business days will be processed on the following business day. We ship daily, Monday through Friday.

Returns

AI Technology offers a 14 day money back guarantee from the date of purchase on all products. You must contact us prior to returning any merchandise. If you would like to return or exchange an item, please contact us by email or write to the address below and we will send you a return authorization number (RMA) and instructions on how to return your order. Please note that shipping charges are not refundable. All returns must be made within 30 days from item shipping.

Please send returns with a copy of your packing slip to the following address:

AI Technology
Attn: Returns
70 Washington Road
Princeton Junction, NJ 08550

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